Delivery

Delivery

Heritage Components values your custom — every order you place is dispatched on time and packaged with the utmost care and attention. All prices listed include VAT for UK customers. 

We accept all major credit and debit cards, including American Express, Visa, Mastercard. PayPal is also accepted.

Delivery time in the UK, to Europe and the rest of the world will vary based on your chosen delivery service.

A range of delivery options will be provided, including Next Day UK delivery (excluding weekends and public holidays).

All delivery charges worldwide will be automatically calculated in your cart from the best available rates, based on your selected delivery option, the delivery location, and the order weight.

 

We offer free delivery on orders £99.99 and above in the UK. Countries included in this offer are England, Scotland, Wales, Northern Ireland.

We offer Free Delivery on orders £100 and above to EU countries. Please check individual country websites for improved shipping rates and delivery information.

We offer Free Delivery on orders $200 USD and above to the USA and $499 CAD and above to Canada. 

Free shipping is available for the countries highlighted above. Please check individual country websites for improved shipping rates and further delivery information.

 


For delivery of large quantities of bulk items, for example hair or fibre (upholstery goods), an additional charge may be made on placing your order. You will be contacted with a revised price based on your location if this is the case, and you will then have a choice of a refund or to proceed. This affects less than one percent of orders.


Returns are allowed subject to our standard terms and conditions.


Shipping To EU Countries

As a UK business, we’ve faced several challenges since Brexit. However, we're now confident we can offer transparent shipping for our EU private and trade customers.

 

Purchasing as a private customer

All orders shipped to the EU are sold through the website with an additional fee added at checkout, for Import Taxes and Charges. 

This fee accounts for any VAT, import duties, import charges levied, or local taxes. 

We collect this, and pay in advance to prevent any delay of your order at local customs. All orders are shipped directly from the UK.

As a result you will know the total price of your purchase before it has been shipped. No further charges will be incurred in your country of destination.

Collecting this additional fee in advance also results in a faster shipping time as additional admin is largely eliminated.

 

Purchasing as a trade customer

All orders shipped to the EU are sold through the website with an additional fee added at checkout, for Import Taxes and Charges. 

This fee accounts for any VAT, import duties, import charges levied, or local taxes. VAT-registered companies may prefer to contact us for a pro-forma invoice exclusive of VAT and deal with the import taxes and charges on arrival in-country. In this circumstance the courier will contact you directly to collect the relevant payment ahead of delivery.


 

We are happy to answer any additional questions you may have on [email protected].